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Privacy Policy
LEGACY FORGED JUNK REMOVAL LLC
PRIVACY POLICY, PAYMENT OPTIONS & ESTIMATE TERMS
Last Updated: November 01, 2026
1. INFORMATION WE COLLECT
When you contact Legacy Forged Junk Removal LLC, request a quote, or schedule a service, we may collect personal information such as your name, email address, phone number, service address, ZIP code, information about items to be removed, photographs you submit, property access details, and other information necessary to evaluate your request and perform our services.
We may also maintain records of quotes, customer communications, appointments, services performed, payments, and other business transactions.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Respond to inquiries and service requests.
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Review submitted photographs and service details.
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Prepare estimates and quotes.
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Schedule and perform junk removal services.
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Communicate about appointments, service updates, and changes to agreed work.
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Process or record payments and issue receipts.
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Provide customer support and maintain business records.
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Improve our website, protect against misuse, and comply with applicable legal requirements.
We use personal information only as reasonably necessary for these purposes and as otherwise permitted by applicable law.
3. SERVICE PROVIDERS AND INFORMATION SHARING
We may share relevant information with trusted service providers that help us operate our business, website, and customer service processes. These providers may include:
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Wix: Website hosting, website forms, and related website functionality.
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Jobber: Service requests, customer records, estimates, scheduling, invoices, and payment functionality when enabled.
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Payment processors: Payment processing for supported payment methods.
We share information as reasonably necessary to provide our services, operate these systems, process transactions, or meet legal obligations. Service providers may process information according to their own privacy policies and applicable terms.
We do not sell customers' personal information for money. We may use website analytics or marketing technologies if enabled, subject to applicable law and available privacy controls.
4. TEXT MESSAGES AND EMAILS
We may use the contact information you provide to respond to inquiries and communicate about estimates, appointments, scheduled services, invoices, payments, and other service-related matters.
Promotional or marketing messages will be sent only where appropriate consent has been obtained and applicable requirements have been met.
Where supported, you may opt out of text messages by replying STOP. You may also contact us to update your communication preferences. Opting out of promotional messages does not necessarily stop essential service-related communications.
Message and data rates may apply, depending on your mobile carrier and plan.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies for essential website functionality, security, performance, analytics, or marketing, depending on the features enabled.
You may be able to manage cookie preferences through the website's available controls or your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate notices and consent options for relevant technologies.
6. DATA RETENTION AND SECURITY
We retain personal information for as long as reasonably necessary to respond to customers, provide services, maintain business and financial records, resolve disputes, and comply with applicable legal requirements.
We use reasonable measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should avoid sending sensitive payment information through unsecured communication channels.
7. YOUR PRIVACY CHOICES
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
We may need to retain certain information to complete services, maintain transaction records, resolve disputes, prevent fraud, or comply with legal obligations.
The availability and scope of your privacy rights may depend on the laws applicable to your circumstances.
8. THIRD-PARTY SERVICES AND LINKS
Our website may link to or use third-party platforms, including Jobber, for quote requests, scheduling, customer communications, and payments.
When you use these services, your information may also be subject to the applicable third party's privacy policy, security practices, and terms of service.
We do not control the privacy practices or security systems of independent third-party providers.
9. PAYMENT OPTIONS
Legacy Forged Junk Removal LLC accepts the following payment methods, subject to availability and any arrangements agreed upon with the customer:
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Cash.
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Credit cards and debit cards.
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Bank transfers.
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Online card payments and ACH bank payments through Jobber when these features are enabled and available.
Customers should confirm the accepted payment method and any applicable payment instructions with us before completing a transaction.
Unless otherwise stated in writing, payment is due upon completion of the agreed service.
Customers will receive a receipt for payments processed or recorded through Jobber, as applicable. For payments made outside Jobber, receipt arrangements may depend on the payment method used.
10. SECURE PAYMENTS
Online payments are processed through the payment options available in Jobber and its applicable payment processing providers when enabled.
Payment processing may be subject to the applicable provider's terms, privacy policy, security procedures, and transaction requirements.
For your protection, do not send credit card numbers, card security codes, bank account credentials, or other sensitive payment information by text message or email.
Use the payment instructions or secure payment options provided for your transaction.
11. ESTIMATES AND APPROVAL
All estimates and quotes are based on the information available when they are prepared, including the items to be removed, quantities, photographs, property access conditions, and other service details provided by the customer.
A quote may need to be updated if the actual items, quantities, access conditions, labor requirements, or agreed scope of work differ from the information originally provided.
Any additional items or material changes to the agreed scope may require an updated quote and customer approval before the additional work is performed.
Customers should review their quote carefully and approve the agreed scope and price before service begins.
A request for an estimate does not, by itself, guarantee a particular appointment time or confirm that a service has been scheduled.
12. CONTACT INFORMATION
For questions or requests regarding this Privacy Policy, payment options, or estimate terms, please contact:
Legacy Forged Junk Removal LLC
Phone: (936) 331-4887
Website: https://lfjunkco.com
13. POLICY UPDATES
We may update this policy as our business practices, available services, technology, or applicable legal requirements change.
The latest revision date will appear at the top of this page. Updates will become effective when posted, unless otherwise stated or required by applicable law.
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